Frequently asked questions
Here you will find answers to questions and queries
that we are often called upon to answer:
In order to help you with the selection of the right model that will meet your needs, we need to know your consumption (how many people will use the filter) and the quality of the water in your network.
The standard Olympus filter has the capacity to filter 8,000 litres of water per year, while the Olympus GIGA has the capacity to filter 14,000 litres of water per year.The Giga is recommended for families with high water consumption, usually consisting of 5 people or more. In any case, the filter should be replaced when one year after its first use.
The upper bench filters with their lower bench counterparts are exactly the same in terms of efficiency as well as water filtration. Their difference is in the way of installation which in the case of the upper countertop is easy and not permanent (you can at any time disconnect it and place it in another faucet), while the under counter needs some installation, possibly by a plumber if you don't «get your hands» on it, and you will need a hole in your sink in which to place the standalone faucet to supply the filtered water. The difference in price is that the under counter filter is made to withstand the constant pressure of the water mains, as well as some extra accessories it has such as its self-contained tap.
You can choose any of our single filters, namely : The 77€ (above the counter) or 114€ (below the counter) model can filter 8,000 liters of water per year and covers up to 5 people in daily use for a year. A filter renewal costs 45€. The Gigas model at 99€ (above the counter) or 134€ (below the counter) is for 14,000 litres of water a year and covers consumption for 5 people or more. Renewal costs 60€.
In this case , our company's suggestion is , before purchasing any filter, to contact your provider , where you pay your water bill, and ask for a chemical and microbiological analysis of the water. By seeing this analysis we will be able to recommend the model that will meet the need of your 100% network 100% . Many times network analyses are posted on the internet so if you want you can do a search there as well.
In this case , our company's suggestion is , before purchasing any filter, is to contact a chemical laboratory and make a chemical and microbiological analysis of the water. Seeing this analysis we will be able to recommend the model that will meet the need of your 100% network. .
If the problem in your network is unnecessary salts, you could opt for a double water filter that has one of its bags holding chlorine, chemical pesticides, etc. and the other bulb retains a percentage of salts : (*WARNING : IF YOUR WATER IS NOT EXPERIENCING A SALT ISSUE (I.E. YOU NOTICE THE PRESENCE OF SALTS ONLY IN BOILING OR COOLING WHICH IS PERFECTLY NORMAL) AND YOU CHOOSE A DOUBLE SALT FILTER YOU MAY ALTER THE TASTE AND QUALITY OF THE WATER.)
- Using a credit card via PayPal or Viva Payments
- By deposit to our company's account
The prices of our products are market prices. This means that you have no obligation towards us. The recommendation of our company is to renew the filter once a year or in the liters that we recommend for each of our models to drink clean and crystal clear water . If for some reason you do not wish to proceed with the renewal of the internal filter , the device remains in your possession and of course you can do the replacement of the cartridge at any time you wish .