RETURN POLICY

The company, by supporting e-commerce, enables the customer, through the completeness of the descriptions posted on its pages, to enjoy the privilege of direct contact with the products available from the computer screen quickly and easily. In order to highlight the benefits of using the Internet in our daily shopping, below are the terms and conditions for the return of defective or non-defective products.

WITHDRAWAL & PRODUCT RETURNS

According to the provisions of article 4, paragraph 10 of law 2251/1994 (Government Gazette 191 A'/16 November 1994) in conjunction with the Joint Ministerial Decision (K.Y.A.Z1-891/30.8.2013), the consumer has the right to withdraw without giving any reason from the distance purchase of a product within an exclusive period of fourteen (14) calendar days. In this context, within fourteen (14) calendar days from the date of receipt, you have the option of returning the purchased products only if they are in exactly the same condition in which they were received and provided that they are accompanied by all the necessary documents proving your transaction. After withdrawal, the company is obliged to refund the price of the product to the buyer within 14 calendar days, provided that it has previously received and checked it. The costs of returning products via mail, courier or transport company to the premises of CENTER PLUS SA are not covered by the company and are entirely borne by the sender/customer. It is noted that the responsibility for loss, damage or destruction of the product lies with the customer until the product is received by the company. Before any return, it is recommended to contact the company's Customer Service department at +357 22000598 (Cyprus) or at 210.24.05.900 (Greece) or via email to our email address info@centerplus.gr

For the exercise of the right of withdrawal, the period of fourteen (14) calendar days begins from the day on which the customer acquires physical possession of the goods. In order to exercise the right of withdrawal/return, you must, before the expiry of the relevant period, notify your intention to withdraw in writing by sending the withdrawal form at the customer service email address info@centerplus.gr or fax: 210.24.05.583

The company recommends the customer to carefully check - at the time of delivery of the order - the condition of the products sold and the intactness of their packaging, in order to detect any obvious defects (e.g. wrong type, etc.).

CANCELLATION OF THE ORDER

The Client has the possibility to cancel his/her order by phone or email, within 24 hours from the time of dispatch. The client reserves the right to withdraw and cancel the order until the dispatch process begins. In case the shipping process has started the customer can return the product (based on the return policy of the company see above) by paying the return shipping cost of the products, as defined above.